Unlimited Smiles-Alhambra Dental Group

Contacts

Address:
3822, 4040 Alhambra Avenue, Martinez, CA 94553
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Website:
unlimitedsmiles.com

Phone number:
+1 925-313-9700

Categories:
Establishment   Health   Dentist  

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Reviews about Unlimited Smiles-Alhambra Dental Group

• Angela Wong

  Nov, 18 2017
  ★ ☆ ☆ ☆ ☆
  Do not go here even if you’re desperate.
  
  This place is absolutely horrible - it’s time consuming, irresponsible, and never EVER tells you all their hidden fees.
  
  The first time I went was for a cleaning, which was paid for by my medical insurance. After sitting in their X-ray room for about two hours (apparently their good X-ray broke that day), i finally got to clean my teeth. I waited another 30 minutes for them to start cleaning my teeth while listening to a young man next door having a life crisis because he couldn’t pay for his teeth. What a sad foreshadowing that was.
  
  The doctor was walking around in a very impatient manner and was barely present as I got my teeth cleaned. In fact, one of the other staff (who wasn’t even a dentist!) had to clean my teeth. When the doctor arrived, he picked at me teeth for about 3 minutes like you would a cheap frozen dinner and told the staff I needed to pay an extra $88 for some blue liquid in a syringe which I quite frankly still don’t know what it was to this very day.
  
  Fast forward to the end of this horrible dentist appointment where they asked if I wanted my wisdom teeth removed, to which I said yes, as they were bothering me for years. They sent in a request for my insurance company to authorize the removal. They said 4-6 weeks, but I came back every month to be told they haven’t gotten anything. I even called the insurance company and they told me that they haven’t received anything. I waited three months to get this authorization.
  
  On the day I was supposed to get my teeth removed, I specifically took a day off because the doctor ONLY showed up on Thursday to remove my teeth. (Which I find weird as Dr. Moheb was the only doctor I have seen and he was the one doing it.)
  
  I sat there for forty minutes on the operating chair only for a receptionist to say surprise! Here’s a bill to $1800!!
  
  I’m a college student struggling with student loans so you can imagine my shock to that when I barely make money off my minimal wage job!
  
  Apparently my teeth were covered but I needed four very expensive bone graphs so my teeth wouldn’t fall off. They basically threatened me with the idea that my teeth will fall off if I don’t pay.
  
  The receptionist literally asked me to “ask my mom” to pay. I’m a grown woman who apparently should ask their mother to pay. Talk about insulting. Then she told me to ask my dad, who is a handicapped man living off paycheck from paycheck. Yeah...no.
  
  My dad came storming in angry and had an argument with Dr. Moheb, who I really think needs anger management or something.
  
  Believe me, I wouldn’t go back even if they paid me $1800. They pulled this BS off with my mom as well, to the point where they showed her a $9000 bill when they already put stuff IN her mouth.
  
  To cap it off, NEVER GO HERE. DON’T BE FOOLED. THE DENTIST IS INSANE AND THEY JUST WANT YOUR MONEY AND IF YOU’RE NOT RICH, YOU’LL FIND A VERY HEFTY BILL SHOVED IN YOUR FACE MID-PROCEDURE!!!

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